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INNOVATIVE SHIPPING POLICY

Shipping Policy

Home ﹥  Innovative Shipping Policy

Where Can We Deliver The Package To?

Where Can We Deliver The Package To?

We can ship to most countries in the world.

We can ship to most countries in the world.

About Our Shipping Countries

About Our Shipping Countries

To check if the shipment is available to your country, please enter check out page by adding the product to your shopping cart.

To check if the shipment is available to your country, please enter check out page by adding the product to your shopping cart.

About Customs Tax

About Customs Tax

Taxes may apply for imported goods/services and is regulated by the local countries law. INNOVATIVE is not responsible for any tax invoice charged on its products or services. Shipping rates are estimates and may depend on different policies and tax rates applied per country of import. please contact your local customs authority for more information. all return costs caused by failure to sign for packages / products will be the responsibility of the customer and not INNOVATIVE.

Taxes may apply for imported goods/services and is regulated by the local countries law. INNOVATIVE is not responsible for any tax invoice charged on its products or services. Shipping rates are estimates and may depend on different policies and tax rates applied per country of import. please contact your local customs authority for more information. all return costs caused by failure to sign for packages / products will be the responsibility of the customer and not INNOVATIVE.

What Shipping Methods Are Offered, and What Are the Respective Shipping Times?

What Shipping Methods Are Offered, and What Are the Respective Shipping Times?

All the order will need 3-4 business days for prepare and package, not including Saturday and Sunday. We will send you an email when your order has shipped. (If you have not received the email, please check the Junk Email folder or check whether the email has been rejected. Contact us if you still have not received the tracking number.)

After shipping, you can track your order. To track your order, email us at support@x-kimi.com or call us.

Note: All pre-order products will be delivered in about 30 days after ordering.

Area Including countries Singapore Warehouse Overseas Warehouse
North America United States, Canada, Mexico 3~5 Business Day 3~15 Business Day
Europe

France, Germany, Spain, Portugal, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, United Kingdom, Switzerland

3~5 Business Day 3~15 Business Day
Asia Japan, Singapore, Malaysia, Thailand 3~5 Business Day 2~10 Business Day
Oceania Australia, New Zealand 3~5 Business Day 3~10 Business Day
 

All the order will need 3-4 business days for prepare and package, not including Saturday and Sunday. We will send you an email when your order has shipped. (If you have not received the email, please check the Junk Email folder or check whether the email has been rejected. Contact us if you still have not received the tracking number.)

After shipping, you can track your order. To track your order, email us at support@x-kimi.com or call us.

Note: All pre-order products will be delivered in about 30 days after ordering.

Area Including countries Singapore Warehouse Overseas Warehouse
North America United States, Canada, Mexico 3~5 Business Day 3~15 Business Day
Europe

France, Germany, Spain, Portugal, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, United Kingdom, Switzerland

3~5 Business Day 3~15 Business Day
Asia Japan, Singapore, Malaysia, Thailand 3~5 Business Day 2~10 Business Day
Oceania Australia, New Zealand 3~5 Business Day 3~10 Business Day
 

Freight Information

Freight Information

The shipping cost depends on the shipping country and the weight of the package, and will be displayed on the checkout page. The logistics method depends on the delivery region.

The shipping cost depends on the shipping country and the weight of the package, and will be displayed on the checkout page. The logistics method depends on the delivery region.

Payment Information

Payment Information

Shopping on INNOVATIVE is safe, fast and convenient. to make life easier, we accept a number of secure payment methods designed to be completely safe and friendly. when you shop at INNOVATIVE, your privacy and online security are always guaranteed.

PayPal: The most convenient payment method in the world

PayPal: The most convenient payment method in the world

INNOVATIVE primarily uses PayPal to process secure payments. through PayPal, we accept MasterCard, Visa, American express, Discover, and Bank transfer (Debit card)

INNOVATIVE primarily uses PayPal to process secure payments. through PayPal, we accept MasterCard, Visa, American express, Discover, and Bank transfer (Debit card)

PayNow!: The most convenient payment method in beautiful city of Singapore.

PayNow!: The most convenient payment method in beautiful city of Singapore.

PayNow is supported by all major local banks: DBS, POSB, OCBC, UOB, CitiBank, HSBC, Standard Chartered, ICBC, Bank of China, Maybank.

PayNow is supported by all major local banks: DBS, POSB, OCBC, UOB, CitiBank, HSBC, Standard Chartered, ICBC, Bank of China, Maybank.